The ideal candidates will be responsible for supporting customer users in high-quality applications. They will also be responsible for testing such applications and forward customer requests to the Development department.

Responsibilities:

• Receive customer requests, by phone or by visiting the customer
• Recording in our company's ticketing system and business analysis
• Forward to the Development department, cooperation with developers for clarification
• Testing new applications functionality
• Informing customers to implement requests

New projects:

• Create a team for a project
• Get customization and application initialization instructions
• Performing system customization tasks directly to the customer
• Performing system initialization tasks on the customer
• User training in applications
• Users Support when launching new applications

Qualifications:

• Bachelor's degree in Computer Science or related field
• Customer Support experience, at least one year
• Greek language

Costumers Location:   In and out of Attica region