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  1. Junior SW Support Consultant

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Uni Systems

Junior SW Support Consultant

Πλήρης Απασχόληση

Καμία Εμπειρία

location_iconΑθήνα, Αθήνα, ΕΛΛΑΔΑ

when_icon 2020-11-20

salary_icon -

info iconΒασικές Πληροφορίες

Uni Systems is currently hiring a Junior Software Support Consultant to join our Public Payroll & HR Solutions Department.

As a Junior Software Support Consultant, you will provide continuous support to clients regarding the proper usage of the software, the resolution of questions and the identification of problems, in close cooperation with other consultants and the development team as to provide excellent client service and added value services.

job description iconΑρμοδιότητες
  • Document the clients’ requirements in a comprehensive way, in order to provide solution that fulfills their needs
  • Install and troubleshoot software solutions
  • Conduct software testing
  • Communicate with clients over phone, emails or personal meetings
  • Create training materials and provide training to customers;
  • Conduct and facilitate seminars and workshops based on clients’ needs
  • Provide continuous support on software solutions
  • Create technical documentation on project’s deliverables
  • Collaborate closely with sw development team in case further implantation is required to the system;
job requirements iconΑπαραίτητα Προσόντα
  • University/College degree in Computer Science, Finance or Business Administration
  • 0-3 years of experience in client support for software solutions
  • Knowledge and experience in database implementation MS SQL Server
  • Excellent knowledge of English language (written and verbal)
  • Availability/flexibility for travelling in Greece
  • Driving license
  • Fulfilled military obligations (for male candidates)
good to have iconΕπιθυμητά Προσόντα
  • Knowledge of HR, HRIS, Labor Law will be a plus