IaloNet was founded in 2012. Via a constant need for development, the company managed to get established among the major companies in the construction industry, instantly recognizable throughout Greece. Nowadays, IaloNet operates in custom-made restraint glazing accessories but also related accessories, such as hinges, locks, etc.

We envision a modern company, a pioneer in everything it does. A company that does not follow the paved track, but sets the standards and creates breakthroughs in the market. A leader in both the domestic and international markets. A living organization that creates a need and does not serve it! For this, we always keep a close eye on international developments, with an absolute commitment to the principles and philosophy.

We are looking for a passionate Junior Customer Support Representative to join our team!

You will:

• Confer with customers by telephone to provide information about products or services, and take or enter orders
• Refer unresolved customer questions to designated departments for further investigation
• Resolve customers' questions about the timeline of the delivery of their order
• Receive orders from customers and register them in the company's ERP
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
• Cooperate with Sales Agents & Sales Engineers
• Help your coworkers with some administrative tasks

What is in it for you?

• Competitive compensation package
• Travel expenses
• Opportunity to work in a dynamic and growing market