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  1. Customer Administration Coordinator

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GEP GROUP

Customer Administration Coordinator

Full Time

location_iconAthens, -

when_icon Ongoing

when_icon 2019-06-11

info iconBasic information

We are looking for an organized, analytical Customer Administration Coordinator with exceptional communication and problem solving skills to handle office duties and analyze and optimize office operations. 

 

General

 

The Administrative Coordinator will answer and route calls, field interdepartmental communications and perform office tasks, including answering emails, delivering or responding to complaints, and maintaining employee and customer records. Also, analyze office processes and policies, develop creative solutions to problems, answer questions, and take part in financial planning and decision making.

 

Requirements:

 

  • High School Diploma or equivalent, degree may be preferred.
  • Experience in administrative support field.
  • Professional appearance and courteous manner.
  • Exceptional interpersonal and written and verbal communication skills.
  • Proficiency with office technology and equipment,  printers, copiers, scanners, and computers.
  • Creativity and strong problem solving skills.
  • Strong task and time management skills.

 

 

job description iconJob Description

The Customer Administration Coordinator should in particular:

 

  • Delegating tasks and ensuring that they are completed in accordance with existing policies and procedures.
  • Handling basic office duties, such as answering and routing phones, responding to emails, maintaining employee, financial, and client records, and data entry and reporting.
  • Answering questions and finding information for employees, vendors, clients, and lenders.
  • Supporting employees by facilitating interdepartmental communications and interactions between internal and external parties.
  • Ensuring that the office is well-maintained, organized, and secure.
  • Assisting with special projects, such as process improvements and budget development.
job requirements iconBasic Requirements
good to have iconGood to have