1. Technical Support Engineer

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Technical Support Engineer

Full Time

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location_iconMetamorfosi , Greece

when_icon 2018-08-21

salary_icon -

info iconBasic information

Yuboto is a leading developer and provider of integrated cutting-edge mobile marketing services and telecom services and is looking to hire a Technical Support Engineer.

The Technical Support Engineer will be responsible for providing technical support to Yuboto customers while using our mobile marketing and VoIP services.

Main tasks will be:

  • Offering phone or email technical customer support
  • Providing setup and troubleshooting instructions
  • Finding troubleshooting methods
job description iconResponsibilities

Required Qualifications:

  • Excellent knowledge of Linux
  • Excellent knowledge of Asterisk call centers
  • Ability to build new interconnections
  • Very good knowledge of SIP protocol
  • Analyzing SIP traces using Wireshark
  • Knowledge of Microsoft SQL Server
  • Fluency in the English language
  • Experience in a similar position


Required Skills:

  • Ease to communicate with customers in Greek and English
  • Ability to solve and manage difficult problems


The company offers: 

  • Appealing salary package x14
  • Full time job
  • Ongoing education
  • Excellent working environment
job requirements iconBasic Requirements
good to have iconGood to have