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  1. Product Specialist

Product Specialist

MSC - Mediterranean Shipping Company
Piraeus, Piraeus , Greece
21 days ago
Full Time
Mid-Level
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Basic Information

MSC Mediterranean Shipping Company is a global leader in the shipping and logistics sector, with over 524 offices in 155 countries, employing a team of over 74,000 dedicated individuals. For the last 10 years, we have invested in the company's digital transformation, having developed custom in-house products and currently having one of the biggest tech hubs globally. 

To continue our growth, we are hiring new talents and we are looking for a Product Specialist whose mission is to recommend and facilitate the design, development, testing, roll out, run and evolutions of various modules, to meet the company’s strategic objectives and business requirements. He/she contributes with the Scrum Team and provides support throughout the entire rollout life cycle to ensure that the product meets the company's goals, business needs and requirements.

Responsibilities

Your contribution to the SCRUM team:

  • Contribute to the definition of the Product Backlog
  • Contribute and/or animate pre-grooming sessions with Business
  • Contribute to the Product Vision
  • Participate to the Sprint Planning, Sprint Review and Sprint Retrospective ceremonies
  • Participate to the Product Backlog grooming meetings
  • Contribute to the establishment of user stories acceptance Criteria
  • Support the Development Team on a daily basis to bring all details needed by the Developers; provide specifications or descriptions of the User Stories.
  • Manage the dependencies of the Product Backlog with other Products.
  • Contribute to the Definition of Done for the sprint(s)

As tester (in the sprint):

  • Design and structure the test plan, test cases in relation to product backlog items
  • Pick a user-story from the product backlog that should be tested and build test plan
  • Help in refining the requirements (the user stories) by contributing to acceptance tests
  • Share with Scrum Team testing best practices
  • Execute tests
  • Record the results and share with the Scrum Team

As product specialist (in preparing roll out/releases):

  • Be an active contributor in the development of training material, processes documentation and Gap Analysis, for production release as well as for migration and transition.
  • Support the Key Users in testing activities, providing guidance and listening to their enquiries.
  • Post Go Live support, with end users and with Development/Support teams; problem solving with a sense of urgency.

Additional Responsibilities (Day-to-day / Team involvement)

  • Develop a mutually respectful working relationship with all staff to ensure a strong Team effort in all activities.
  • Provide timely, complete and accurate responses to all Program Customers’ questions and inquiries in a positive and constructive manner.
  • Should keep self-updated with the current trends in the maritime and logistic industry as well as in Project Management methodologies by reading related magazines and periodicals participating in related seminars as required.

Basic Requirements

The ideal candidate fulfills the following requirements: 

  • Prior experience in software development teams 
  • Understanding client–server application architecture
  • Knowledge of Windows Server 2018 configuration
  • Ability to write SQL queries
  • Proficiency in usage of SQL Server Management Studio
  • Experience in software configuration and testing
  • Basic knowledge of PowerShell scripting
  • Understanding of IT security concepts

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Good to have

The experience in the below fields will be considered a plus:

  • Workshop management and team building
  • Being Systems and Data-Oriented
  • Experience in SCRUM teams in similar or Scrum Master role
  • Customer Service Oriented
  • Requirements and tests management tools
  • Data Management
  • Shipping or accounting knowledge at a functional or business unit level
  • Basic knowledge of Networking, Active Directory
  • Previous support experience for Windows services and APIs