1. Booking Assistant

Would you like a career as a...

Estia Developments

Booking Assistant

Full Time

This job post is inactive. Applications will not be delivered

location_iconAthens, Greece

when_icon 2019-06-20

salary_icon -

info iconBasic Information

A Booking Assistant’s objective is to maximize revenues (occupancy, pricing) for the listing, within the parameters of the host’s availability, and ensure successful operations including booking guests, checking them in, and ensuring the property is cleaned and ready for the next guest’s arrival.

job description iconResponsibilities

Position Tasks: 

  •  Onboard new properties.
  • Create and optimize listings on Airbnb.
  • Develop cleaning checklist and ensure booking of cleaners/turnover
  • Supply properties and ensure minimum levels of amenities.
  • Ensure optimal booking rates and price points for properties.
  • Answer prospective guest inquiries.
  • Arrange for guest check-ins
  • Communicate proactively with hosts and handle relations
  • Visits of assigned listings.
  • Update monthly goal figures in our property dashboard.
  • Coordinate repairs with service providers.
  • Use our property management and other software tools to effectively manage assigned properties

Position Requirements

  • A minimum of 1-year professional work experience is required; college degree or equivalent work experience preferred
  • Experience in the real estate or home sharing market preferred, or in a relevant field such as hospitality or property management
  • Familiar with Avantio Rental Software.
  • Experience with Airbnb (as a guest and/or host) preferred
  • Organized with an eye for detail
  • Customer service ethos: you enjoy helping people achieve satisfaction
  • Ability to respond quickly to guest needs as they arise
  • Facility with Microsoft office applications (Docs, Sheets) and demonstrated skills in online software products

Please send your CV in English at the following email address quoting reference code " Booking Assistant " in the subject line of the email: hr@estia-developments.com

All applications will be treated in strictest confidentiality.