1. Sales Account Executive

Would you like a career as a...


Sales Account Executive

Full Time


location_iconAthens, Athens, Greece

when_icon 2019-10-15

salary_icon -

info iconBasic Information

e-satisfaction.com, a platform that helps more than 270 omnichannel retailers engage their customers by combinining actionable feedback with automated marketing. e-satisfaction.com is the dominant Customer Experience solution in Greece and some of the companies using our platform are AB Vassilopoulos, Leroy Merlin, Intersport, Sephora, Bodytalk, Germanos etc. and through its platform  more than 4.3 million consumers have been engaged by providing feedback, referring companies they love and helping retailers that offer good customer service stand out!

We are looking for highly ambitious Sales Account Executives who will drive the commercial success of a highly growing SaaS product and contribute to the expansion of e-satisfaction.com in the Greek Omnichannel Retail Market.

If you are passionate about communication, selling and establishing new relationships and you would like to commit to cooperation, based on a performance-based model with no limits in rewarding success, apply to help us make e-satisfaction.com the dominant customer experience solution in the Greek Omnichannel Retail Market. 

job description iconResponsibilities

As a Sales Account Executive, you will be responsible to establish direct communication with new clients, helping them get a better understanding of the benefits of e-satisfaction.com and leading them to make the first step in their journey with e-satisfaction.com 

Key Responsibilities 

  • Discover and qualify new prospects, based on specific qualification criteria 
  • Communicate with prospects in order to help them discover how awesome we are
  • Establish communication, either through outbound sales effort or by managing inbound leads 
  • Work with prospects to adjust the value proposition of the solution to their needs and priorities 
  • Cooperate with the Customer Success Team to convert leads to paying clients 
  • Maintain company’s CRM & other tools that are used internally 

We are a team of young, talented and passionate individuals, with experience and expertise in web development, market research, digital marketing, and e-commerce. We love what we do, and we truly believe that e-satisfaction is a global solution, which is already on the take-off track. We love talking, we love creating and we are in the stage of selling what we have made to real customers and this is the best period a startup can be (before its next funding round, which is almost there)! We work as a team and we win as a team, so we are looking for new members to join our team, innovate and succeed!

job description iconBenefits

Now it 's time for you to learn what we offer!

● Highly competitive remuneration package that combines an average base salary with aggressive, no limit success bonus 
● Possibility to rapid career advancement either by leading teams or by jumping in international sales divisions 
● A working environment where creativity & inspiration are its key elements 
● Working in CX industry which is a huge trend in the online market 
The most important part of our offering is to be a vital part of a growing company, with an established customer base and a solid orientation to the international market. 

job requirements iconBasic Requirements
  • 1-3 years in a business development / acquisition position
  • Experience from related fields (Digital Agency, Software as a Service, Technology Solutions Account Management, e-Commerce, Consulting)
  • Excellent written & oral communication skills in both Greek & English
  • Experience in phone, face to face & digital sales
  • A demonstrable understanding of multi-channel retail or customer experience market
  • Results driven and good in time management and prioritization
  • Passion for and desire to work & thrive within the e-commerce space
  • A high level of personal organization and time management skill set
  • Good presentation skills
  • Strong networking skills
good to have iconGood to have
  • Fluency in Spanish or French will be considered a plus and will be creating career path in international sales operations