1. Front Office Agent

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White Pearl Villas

Front Office Agent

Full Time


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location_iconEuboea, Greece

when_icon 2019-12-16

salary_icon 1000

info iconBasic Information

White Pearl Villas & Elysian Santorini are looking for Front Office Agents to provide customer-oriented service to the Guests ensuring a memorable accommodation experience and be responsible for the day-to-day tasks and concierge services.

job description iconResponsibilities

Our Front Office Agent's duties include:

  • Welcoming guests upon arrival and escorting them to the properties,
  • Handling guest needs, requests, and complaints in a professional way, according to the hotel's policies
  • Providing prompt and personalized services and exceeding guests’ expectations
  • Promoting in house and sister properties’ services and facilities
  • Making sure that all the hotel’s operations run smoothly and all departments are fully equipped
  • Performing everyday front office and invoicing tasks
job description iconBenefits
  • Accommodation
  • Friends & Family Discounts
  • Bonus


job requirements iconBasic Requirements
  • Experience as a Front Office agent in a boutique hotel environment
  • Excellent knowledge of both English and Greek
  • Excellent organizational skills
  • Self-motivated, enthusiastic and customer-oriented
  • Hands-on experience with PC and hotel software
  • Well-groomed with strong interpersonal skills
good to have iconGood to have
  • Knowledge of any additional languages will be considered an asset