Full Time
Hybrid
Associate
-
Basic Information
In Kotsovolos we embrace everything you have to offer.
Join our team and let’s #beMORE together!
In numbers
3.000+ Kpeople | 90+ stores | 2 modern training centers | 53.000+ hours of training per year
Our goal
Planning our future and through latest technologies and innovation, make our lives better
Responsibilities
Your everyday work-life
- Identify the technical solutions and sourcing needed to support the needs of the business
- Resolve incoming incidents relating to use of systems (second level support) in discussion with the caller, capturing relevant information for further analysis
- Ensure that delivery of all services is in line with requirements, providing support and continuous improvement
- Work with the rest of department to ensure operational and technical best practice, own initiatives for improvement
- For more complex problems, elicit sufficient details of the problem to enable the appropriate escalation path to be identified, and involves the appropriate specialist in problem resolution
- Own and manage projects for information technology deployment in stores (store development)
Benefits
What we offer
- Continuous training in new technologies and tools
- Online technology courses powered by Pluralsight
- Career development and growth opportunities
- Competitive bonus scheme, performance-based
- Group health/ medical insurance package
- Discounts on our company’s products
- Internal wellbeing actions
Basic Requirements
As an ideal fit, you should have
- Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent work experience)
- 2-4 years progressive IT and end use experience
- Good knowledge of Office 365 (administration and solution development)
- Good knowledge of Active Directory, Microsoft Exchange, Teams Admin Center, Windows servers administration
- Familiarity with Azure technologies
- Familiarity with Power Apps and Power Automate will be considered a plus
Join #teamKotsovolos and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.
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