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  1. Technical Support Engineer

Technical Support Engineer

PartnerNET
Athens, Athens , Greece
5 days ago
Full Time
Mid-Level
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Basic Information

PartnerNET is a value-added distributor of IP Telecommunications Products, Video Conferencing Systems, Wireless & Wired Networks, Network Security Products as well as Cloud Back Up Software based in Athens. PartnerNET represents some of the largest ICT manufacturers, worldwide, offering complete business solutions to the Greek and European market.
 

We are looking for a skilled individual with experience in the IT and Telecommunications field.

Responsibilities

  • Management of L2 Reseller's technical requests using telephone and written communication
  • Online technical support
  • Continuous research and monitoring of industry developments and competition.

Benefits

  • Private Group Health Insurance Package
  • Ticket restaurant
  • Discounts on company’s products 
  • Dynamic bonus scheme based on achieving goals
  • Flexible working model
  • Continuous training

Basic Requirements

  • 2-3 years of experience working in a relevant position.
  • IEK / AEI/ TEI  graduate
  • Network, Routing Configuration & Administration
  • IP routing & switching technologies, Main routing protocols
  • Very good Knowledge & Use of Greek and English language, oral and written.
  • Military obligations fulfilled. (Refers to male candidates)

Good to have

  • Asterisk based IP-PBX, Installation & Administration
  • Alcatel Lucent PBX & Networking Installation & Administration
  • Experience in the operation and management of telephone networks
  • Experience in PBX, VoIP and IP telephony
  • Desired certifications in telephony systems