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  1. Customer Success Intern

Customer Success Intern

Campsaround
Athens, Athens , Greece
20 days ago
Internship
On-Site
Intern
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Job Skills

  • Attention to Detail
  • Communication Skills
  • Customer Support
  • Multitasking

Basic Information

Are you a travel fanatic who loves sharing your epic journeys with others? Craving new experiences to level up your skills? Thrive in team environments? Then you're just the person we're looking for at Campsaround!

We're on the hunt for an enthusiastic, self-motivated individual to join our customer success team. You'll be a superstar in helping travelers find their perfect outdoor getaway while also supporting and educating hosts on how to make their spaces shine! 

About Campsaround
We're a Greek Travel Start-up that's all about creating a vibrant outdoor community for nature stays in the Mediterranean. Our mission is to connect travelers with awesome spots to unwind, recharge, and reconnect all year round, while supporting local communities and the natural environment. By working with camping, glamping, and land owners, we empower them to earn money by hosting nature enthusiasts like you! Our goal is to become Europe's leading provider of outdoor hospitality! Your Adventure Awaits

Responsibilities

Here's What You'll Be Doing

  • Train owners and guests on our Campsaround platform
  • Tackle incoming calls, emails, and messages across various platforms (including social media!)
  • Work with hosts to make sure bookings are seamless
  • Gather feedback to recommend new product features
  • Build and update our help desk for different processes
  • Expand our host database and conduct market research for fresh ideas

Benefits

Perks of the Journey

  • Immerse yourself in the fast-paced world of a start-up
  • Grow with us as an early team member
  • Learn and develop new skills
  • Experience the flexibility and adaptability of a start-up work environment
  • Gain exposure to diverse roles and responsibilities, enhancing your professional growth
  • Work closely with the founding team, allowing you to contribute to the company's vision and direction
  • Enjoy a vibrant, collaborative, and innovative culture where new ideas are always welcome

Basic Requirements

Your Backpack Essentials.

  • Fluent in both Greek & English
  • A passion for delivering exceptional experiences to guests and owners
  • Ability to juggle multiple tasks and navigate different computer systems
  • Stellar listening and communication skills
  • Keen eye for detail
  • A love for travel and nature
  • Ability to work in weekends

Good to have

Bonus Items

  • Experience with start-ups
  • Work history in a similar role
  • Knowledge of additional languages, opening doors to more diverse communication with hosts and guests
  • A keen eye for photography or content creation, to help showcase incredible travel destinations 

Are you ready for the adventure of a lifetime. We can't wait to chat with you!