On behalf of our client, one of the largest Retail Companies with a leading position in the domestic and international market, we are looking for a professional to cover the position of the Technical Support Specialist.

This Retail Multinational Company operates a family of businesses, selling high-quality, great-value own-brand products.

The purpose of the position is to manage and maintain network services and resources, support the local POS solution (system and users), and support day-to-day business operations and users.

• Management of network users, groups, and computers over a Microsoft-based infrastructure
• Configuration of workstations
• Configuration and maintenance of daily system back-up “jobs”
• Software configuration updates and upgrades
• Support and maintenance of Till Points and back-office applications
• Provide end users with technical support and training on premise (SO and Stores) and remotely
• Troubleshoot computer hardware or software problems and provide solutions
• Purchase software, hardware, and other IT supplies by contacting vendors
• Actively participate in new solution design and implementation
• Actively participate in corporate projects both local and international
• Good working knowledge of the IT delivery methods, approaches, and standards
• Liaises with 3rd party technical suppliers to evaluate products and services and ensure compatibility with the company’s systems

• Compensation package + annual bonus
• Private Insurance
• Corporate mobile phone
• On-boarding training plan and lifelong learning opportunities
• Direct & open communication with strong team spirit