Πλήρης Απασχόληση
Yβριδική
Μικρή Εμπειρία
0
Job Skills
- Active Directory
- IT Hardware Support
- Microsoft Office
- Technical Support
Βασικές Πληροφορίες
On behalf of our client, one of the largest Retail Companies with a leading position in the domestic and international market, we are looking for a professional to cover the position of the Technical Support Specialist.
This Retail Multinational Company operates a family of businesses, selling high-quality, great-value own-brand products.
The purpose of the position is to manage and maintain network services and resources, support the local POS solution (system and users), and support day-to-day business operations and users.
Αρμοδιότητες
- Management of network users, groups, and computers over a Microsoft-based infrastructure
- Configuration of workstations
- Configuration and maintenance of daily system back-up “jobs”
- Software configuration updates and upgrades
- Support and maintenance of Till Points and back-office applications
- Provide end users with technical support and training on premise (SO and Stores) and remotely
- Troubleshoot computer hardware or software problems and provide solutions
- Purchase software, hardware, and other IT supplies by contacting vendors
- Actively participate in new solution design and implementation
- Actively participate in corporate projects both local and international
- Good working knowledge of the IT delivery methods, approaches, and standards
- Liaises with 3rd party technical suppliers to evaluate products and services and ensure compatibility with the company’s systems
Οφέλη
- Compensation package + annual bonus
- Private Insurance
- Corporate mobile phone
- On-boarding training plan and lifelong learning opportunities
- Direct & open communication with strong team spirit
Απαραίτητα Προσόντα
- B.Sc. in Computer Science, Information Technology, or a related field
- At least 2 years of experience in similar positions
- Excellent knowledge of Greek and English language
- Experience working with Active Directory Services
- Experience in MS Windows-based networks
- Experience in the retail industry mainly focused on store operations
- Travel flexibility (ad hoc needs)
- Self-motivation, initiative, and problem-solving skills
- Strong Customer-oriented mindset
- Planning and organizational skills
- Strong communication and interpersonal skills
Επιθυμητά Προσόντα
- Knowledge and prior experience in EBS (Entersoft Business Suite)
- Working experience in a multinational environment
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